WellCentric DC

Program Manager

• Lead WellCentric's active contract portfolio and business development pipeline
• Serve as primary program lead across active client engagements, ensuring deliverables, reporting requirements, and performance milestones are met on time and within scope
• Maintain real-time visibility across the contract portfolio and provide status updates to the COO, flagging risks and scope changes
• Manage staff and subcontractor coordination, scheduling, documentation, and performance accountability
• Oversee client relationship management, including communication, renewal positioning, and issue resolution
• Design and implement standardized project onboarding processes
• Build and maintain quality checks and balances to protect delivery standards and contract compliance
• Monitor contract health, performance trends, and client satisfaction, surfacing expansion or referral opportunities
• Support proposal development for government and managed care contracting opportunities
• Lead or co-lead proposal writing, budget development, and submission coordination
• Identify and cultivate partner and client relationships
• Represent WellCentric in partner convenings, networking events, and client meetings
• Track business development activity and outcomes against established targets
• Recommend and help implement organizational structure, role definitions, and reporting lines
• Align staff with engagements based on skill, capacity, and contract requirements
• Serve as a senior escalation point for project-level issues
• Mentor and support project and account leads
• Participate in strategic planning and quarterly operational reviews
• Maintain at least a 95% on-time deliverable rate across active engagements
• Ensure active contracts are renewed or extended unless deliberately exited
• Escalate material risks to the CEO within 48 hours
• Maintain staffing plans and prevent unplanned coverage gaps
• Participate in proposal or partnership pursuits and maintain a business development activity log
• Build and maintain a qualified business development pipeline with a minimum aggregate value of $10 million
• Deliver an up-to-date program status report to the CEO and co-owners every Monday
• Communicate referral and contract expansion opportunities within 30 days of identification
• Document organizational structure recommendations, onboarding standards, and quality audit processes within the first 90 days

Explore Vice President – Program Management, Growth Strategy at WellCentric DC. Review requirements and application details.