Wellness Road Psychology

Administration

• Monitor and respond to new client inquiries by email and phone
• Match clients with clinicians based on insurance, state licensure, specialty and availability
• Verify insurance coverage or payment method and schedule initial sessions
• Manage clinician schedules on SimplePractice, Headway and Zocdoc
• Manage clinician credentialing and re-credentialing, CAQH profiles, attestations, license renewals and payer coordination
• Enter and process payments the same day and communicate with the external billing service
• Track weekly financials, calculate payroll reports and handle clinician compensation
• Onboard team members through Rippling and maintain employee and contractor records
• Support multi-state payroll and employer tax registrations
• Coordinate records requests, subpoenas and compliance matters
• Maintain SOPs, contract templates and administrative documentation
• Recruit and onboard clinicians into practice systems and directories
• Maintain clinician profiles, website content, patient surveys and clinician feedback forms
• Support daily remote operations with the General Manager and clinic directors
• Improve client experience, track KPIs and clinician productivity, and support growth initiatives

Explore Office Administrator at Wellness Road Psychology. Review requirements and application details.