WG SYSTEMS e.K.

IT Support

• Independently handle IT support requests by phone and document them in the ticketing system
• Classify and prioritize IT requests
• Proactively follow up on incidents to improve first-contact resolution efficiency
• Coordinate incident resolution in collaboration with 2nd- or 3rd-level support
• Participate in IT projects to optimize existing processes and systems

Explore IT Specialist as IT Support Specialist – User Help Desk at WG SYSTEMS e.K.. Review requirements and application details.

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IT Specialist as IT Support Specialist – User Help Desk