WHOOP

Manager

• Define and execute a comprehensive learning strategy and roadmap aligned with Membership Services priorities
• Oversee scalable programs covering new hire onboarding, continuing education, product readiness, systems training, and employee development
• Lead, coach, and develop a team of learning professionals
• Oversee the Learning Management System and broader learning technology ecosystem
• Leverage automation, AI-powered tools, and emerging technologies to enhance learning and scale delivery globally
• Guide engaging, accessible, and performance-based learning experiences using adult learning principles and modern instructional design methodologies
• Establish learning standards, trainer certification processes, and quality assurance practices across internal teams and global BPO partners
• Establish learning KPIs, reporting frameworks, and evaluation processes tied to business outcomes
• Use learning analytics and operational performance data to identify improvements and demonstrate impact
• Partner with Membership Services leadership and Operations, Quality, Knowledge Management, HR, Product, and Technology teams
• Identify capability gaps, prioritize learning initiatives, and lead training readiness efforts supporting business needs, organizational change, and global growth

Explore Learning Manager at WHOOP. Review requirements and application details.

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Learning Manager