WithCoverage

Administrative Assistant

• Monitor and manage the claims team’s shared email inbox
• Review, sort, and route messages to the appropriate team member
• Identify urgent or time-sensitive items and flag them for the team
• Respond to routine inquiries from clients, carriers, and adjusters
• Track open requests to ensure follow-through
• Help prepare and submit first notices of loss (FNOLs) to carriers
• Gather, organize, and follow up on claim documentation
• Maintain accurate claims activity records in the proprietary agency management system
• Request and organize loss runs for new and existing clients
• Support new business claims audits
• Schedule client meetings, claims reviews, and carrier calls
• Prepare meeting materials
• Handle ad hoc research, data pulls, and document preparation
• Compile data and materials for quarterly claims reviews
• Organize and update shared folders, trackers, and templates
• Coordinate between the claims team and other internal teams
• Use claims management tools and automation efficiently and accurately
• Identify bottlenecks and suggest process improvements
• Learn the claims process with potential growth into a Claims Specialist role

Explore Claims Administrative Assistant at WithCoverage. Review requirements and application details.

Open roles

Claims Administrative Assistant