Within3

Strategy

• Own a portfolio of strategic, enterprise-level accounts with full accountability for adoption, expansion, and overall account growth.
• Serve as the primary relationship owner and executive point of contact for assigned key accounts.
• Develop and execute multi-year account strategies, account plans, and growth strategies aligned to client business objectives and Within3 priorities.
• Co-own renewal planning and negotiation in partnership with Sales, ensuring strong gross and net retention outcomes.
• Identify, scope, and drive expansion opportunities across the full Within3 product and services suite.
• Partner with internal SMEs, Implementation, and Product teams to deliver cohesive, strategic solutions.
• Conduct regular executive business reviews focused on value realization, outcomes, roadmap alignment, and future opportunities.
• Represent strategic customers internally, influencing product roadmap, service offerings, and go-to-market strategy.
• Identify risks, competitive threats, and changes in client strategy; develop mitigation and growth plans.
• Act as a strategic advisor by understanding clients’ businesses, therapeutic areas, and long-term objectives.
• Maintain accurate account plans, opportunity pipelines, renewal forecasts, and notes in the CRM.
• Support cross-functional alignment and seamless handoffs between Sales and delivery teams.

Explore Account Strategy Manager at Within3. Review requirements and application details.