Wonderly

Sales Operations Manager

• Assess whether the right contractors are being accepted
• Evaluate homeowner qualification processes
• Determine whether contractors receive sufficient context before onsites
• Investigate late or missing quotes
• Analyze why some contractors close successfully while others do not
• Define what customer success managers should inspect weekly
• Identify product and tooling improvements to help contractors quote faster and close more work
• Listen to homeowner calls and review contractor sales calls
• Inspect deals and shadow onsites
• Identify revenue leakage
• Convert findings into scripts, workflows, playbooks, coaching, and product feedback
• Build the sales performance layer to help hundreds or thousands of contractors close more leads

Home Services Sales Performance Manager