Worcester Housing Authority

Manager

• Oversee multiple WHA developments and a portfolio of approximately 500–600 apartment units
• Ensure decent, safe, and affordable housing for WHA residents
• Ensure resident and staff compliance with rules and regulations
• Supervise employees and provide training and performance management
• Manage the day-to-day operations of properties and the office
• Interview prospective residents and show apartments
• Collect rents and other resident charges
• Manage office finances, including reviewing and approving financial transactions and bank deposits
• Enforce lease provisions, draft and conduct informal conferences, issue termination notices, attend court hearings, and assist the Legal Department
• Monitor tenant recertification and review continued occupancy forms
• Inspect apartments and grounds, including night management walks as assigned
• Identify, calculate, and process fraud/unreported income
• Monitor, review, and approve the write-off process
• Inspect vacated units to confirm maintenance completion for turnover
• Prepare annual budgets and compile cost estimates and charges
• Attend meetings with associations and groups regarding housing and resident needs
• Schedule pest control and monitor garbage pickup to maintain sanitary conditions
• Complete or approve rent adjustments and address resident discrepancies or concerns
• Prepare periodic reports for management
• Perform similar job-related duties as assigned

Property Manager