Working Solutions

Education Specialist

• Design class curriculum and prepare Working Solutions PROs for quality project work
• Research and/or complete training to understand client business and project requirements
• Meet with clients to determine preparation needs
• Review and modify client-provided project documentation for virtual preparation methods and timeframes
• Develop virtual preparation materials with guidance from the Director of Agent Development
• Prepare assigned agents, including testing and providing project/client and Working Solutions procedural information
• Assist Contract Instructors with project preparation delivery for large or ongoing projects
• Assist with agent scheduling when launching new projects
• Provide additional preparation for active PROs as needed
• Respond to preparation-related PRO questions
• Encourage PROs and recognize accomplishments
• Document and implement programs, processes, and procedures
• Provide results reporting to Working Solutions management and/or clients
• Report to the Director of Agent Development

Explore Education & Development Specialist at Working Solutions. Review requirements and application details.

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Education & Development Specialist