Wright-Hennepin Cooperative Electric Association

Account Manager

• Grow Heartland Security Services' presence throughout Central and South Central Minnesota
• Schedule and manage customer appointments generated from incoming leads
• Meet with residential and commercial customers to assess needs and recommend customized security solutions
• Prepare and present professional sales proposals
• Guide customers through the purchasing process and secure completed sales agreements
• Complete and submit sales documentation for approval and installation scheduling
• Support existing customers with system upgrades, enhancements, and additional equipment purchases
• Analyze sales activity and pipeline performance to identify growth opportunities
• Perform basic technical evaluations to determine solution compatibility
• Conduct internet speed tests, cellular coverage evaluations, and Wi-Fi testing
• Collaborate with installation teams to ensure recommended solutions meet customer expectations
• Build and maintain relationships with electric cooperative partners
• Attend cooperative meetings, member events, home shows, trade shows, and community outreach activities
• Promote products and services through networking and local relationship-building
• Maintain mileage logs, expense reports, and customer records
• Complete required reports and sales documentation
• Collaborate with operations, customer service, and installation teams
• Support customer account and bad-debt follow-up activities
• Participate in team meetings, training opportunities, and company initiatives

Regional Account Manager – Security Sales