X, LLC

Solutions Engineer

• Support solution and vertical strategy through market research, competitive intelligence, customer segmentation, and buyer workflow analysis
• Gather and synthesize insights from internal stakeholders, customers, and market sources to inform solution strategy and roadmap recommendations
• Build and maintain materials articulating customer problems, differentiated value, and key proof points
• Support business case development, including market sizing inputs, assumptions, competitive comparisons, and value proposition evidence
• Partner with Product and Engineering to document solution requirements, clarify scope, and track decisions and deliverables
• Create and maintain solution toolkit materials, including use-case framing, pitch deck content, ROI narrative inputs, discovery guides, objection handling, and competitive battlecards
• Coordinate cross-functional inputs for go-to-market readiness, document launch decisions, and track milestones and dependencies
• Assist with packaging and pricing work through competitive benchmarks, value-based pricing narratives, and SKU and offering documentation
• Support commercial execution by drafting customer-ready materials and coordinating review with Delivery, Legal, and Commercial stakeholders
• Translate business questions into problem statements, hypotheses, issue trees, and workplans
• Conduct stakeholder interviews and customer calls, document findings, and synthesize themes
• Produce structured deliverables such as slides, written summaries, and readouts
• Maintain workplans, stakeholder maps, decision logs, and KPI trackers

Solutions Manager