Yalent

Operations

• Coordinate and manage daily dispatch of healthcare providers to assigned long-term care (LTC) facilities across California
• Match patient visit demand with available provider schedules, ensuring all appointments are completed within designated timeframes
• Optimize provider routes based on geographic proximity, provider panels, and operational priorities to reduce travel time and increase efficiency
• Maintain up-to-date scheduling data, provider availability, and patient assignments in internal systems
• Communicate with providers, facility staff, and internal teams to resolve scheduling conflicts and unexpected route changes in real time
• Monitor dispatch performance metrics and make proactive adjustments to maintain on-time visit completion
• Analyze provider utilization and route data to identify trends and opportunities for improvement
• Ensure adherence to AllCare.ai dispatch policies, HIPAA compliance, and operational standards

Dispatcher – U.S. Operations