Yamaha Corporation of America

System Administrator

• Ensure timely resolution to end user issues
• Ensure IT general control requirements are followed
• Ensure the health of IT enterprise computer systems to deliver availability goals
• Ensure work meets business needs
• Ensure that staff can successfully access IT enterprise computer systems
• Ensure positive end user experience
• Perform enterprise system updates with patches and/or code promotions
• Perform enterprise application administration
• Perform cloud platform administration
• Perform data backup monitoring
• Address IT environment access requests
• Address enterprise computer administration tasks
• Support YCA’s compliance with required field audits
• Manage on-premise or cloud-based networks, including secure data flow, access management, and network monitoring
• Administer private cloud applications and infrastructure
• Plan, organize, and manage project tasks and resources
• Generate and deliver internal and external reports
• Identify, evaluate, and control technology-based threats
• Manage hardware or software systems
• Support end users with PC operations, programs, access, systems, operating systems, and basic platforms

Events

• Enable the ability to leverage trade and customer-facing events as a sales, marketing and branding tool
• Ensure managed events achieve brand and business objectives
• Execute events within approved budget
• Provide easy and efficient travel services to YCA employees and customers
• Lead select tier 1, 2 and 3 tradeshow and customer-facing events
• Report on performance and provide actionable insights
• Manage vendor relationships
• Adapt category strategies into event strategic plans
• Provide corporate travel services
• Define desired customer experience throughout the customer journey
• Interpret customer data, behaviors, and feedback into marketing decisions
• Create visual content to share product and brand attributes
• Plan, organize, and manage event tasks and resources
• Acquire products, services, or results from external sources, including contract and buyer/vendor relationship management
• Ensure all project work is included while controlling project scope

System Administrator

Events & Travel Lead