Yuki

IT Support

• Set up laptops for new hires using Windows and Mac
• Maintain devices and support their full lifecycle, including setup, repairs, returns, and shared or loaner devices
• Provide first-line support for hardware and software questions
• Own and manage escalation paths to Visma IT
• Maintain office infrastructure, including Wi-Fi, meeting rooms, audiovisual technology, and event technology
• Identify office IT improvements and replacement needs
• Roll out and maintain group-wide tools including Slack, Notion, and Google Workspace
• Learn tool selection and policy processes across the group
• Take on increasing responsibility while building a broad IT foundation
• Support colleagues across Teamleader, Yuki, and AdminPulse offices

Junior IT Support Officer