Zippd

Business Development Rep

• Win new platform customers across SME and mid-market segments
• Build and manage a healthy forward pipeline with accurate forecasting
• Convert new accounts to contracted or committed recurring revenue
• Drive platform adoption and automated self-serve booking behaviour
• Identify and target ideal customer profiles through outbound activity, referrals, networking and lead follow-up
• Conduct discovery calls to understand customer volume, service needs, booking frequency and margin potential
• Demonstrate platform capability and present the onboarding process
• Own the full sales cycle from first contact through to close
• Close new accounts and convert them to contracted or committed revenue where appropriate
• Maintain accurate CRM pipeline staging and forecasting
• Reactivate lapsed accounts by diagnosing reasons for inactivity and repositioning the offer
• Encourage customers to self-book and increase portal usage and API integration
• Work with operations to resolve booking friction and issues
• Report weekly on new revenue secured, pipeline value, automation percentage and churn risk
• Own revenue target and margin contribution
• Use HubSpot for planning and activity tracking
• Within six months, win and onboard 20–30 new active trading accounts, secure 2–4 contracted Tier 1 accounts, reactivate dormant accounts and establish predictable forecasting and self-serve booking behaviour

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Business Development Manager