Zotefoams

Account Manager

• Own and develop a portfolio of large, complex and strategically important customer accounts across North America
• Build trusted relationships with customer stakeholders at multiple levels as the primary commercial contact
• Create and implement strategic account plans supporting customer retention, revenue growth and margin improvement
• Lead commercial discussions around pricing, contracts, forecasts, supply requirements and business planning
• Develop understanding of customer organisations, applications, priorities, programmes and future opportunities
• Maintain customer engagement through site visits, reviews and account management activities
• Coordinate with technical, operations, supply chain, customer service and product teams
• Champion customer needs internally and ensure actions are delivered effectively
• Support product qualification, development and commercialisation activities
• Resolve complex customer issues professionally and collaboratively
• Identify and develop growth opportunities within existing customer organisations
• Support commercial planning through customer, market and competitor insights
• Develop relationships and networks supporting future growth initiatives across North America

Explore Strategic Account Manager at Zotefoams. Review requirements and application details.