Zylo

Manager

• Embed with Zylo customers as an extension of their team to drive completion on SaaS Management opportunities surfaced by the Zylo platform
• Help customers mature their SaaS Lifecycle Management and Procurement process and methodology
• Own and/or support SaaS negotiations on behalf of Zylo customers, including stakeholder collaboration, benchmarking target prices from the Zylo database, direct negotiation with providers, and facilitating completion
• Own the customer Zylo instance as the primary power user, including account configuration, maintaining the system of record, and validating application spend and owners
• Achieve SaaS Management opportunities based on best practices and Zylo insights, including license reclaiming workflows, subscription consolidation, rogue SaaS purchasing, and risk aversion activities
• Track metrics aligned to customer value and success and deliver multi-level communication of program progress, status, and ROI
• Interact closely with Zylo’s Customer Success, Product, and Support teams to ensure alignment to customer value

SaaS Services Manager