Academic Advisor

• Provide direct student-facing support to undergraduate students in online and/or in-person programs
• Provide 1:1 and group academic advising
• Serve as primary instructor for multiple sections of ASU 101-NU
• Identify students needing escalated support and conduct outreach collaboratively with student engagement teams and leadership
• Support advising, recruitment, and student engagement initiatives
• Monitor student progress toward successful degree completion
• Use eAdvisor, Salesforce, DARS, text, email, and other technology platforms to advise students on academic options, course registration, and timely degree progress
• Counsel students on degrees, extracurricular activities, study abroad, research, and internships
• Respond to student questions and concerns and help resolve escalations
• Connect students with tutoring, counseling, career services, and other academic and personal resources; follow up on service effectiveness
• Participate in Edson College recruitment, student engagement, and other activities and events
• Use office equipment and analyze and report data
• Deliver presentations and engage with student groups
• Adapt priorities and resolve conflicts as needed
• Travel between university campuses and to events
• Perform other duties as assigned

Explore Academic Success Advisor at Arizona State University. Review requirements and application details.

Academic Success Advisor

• Provide professional academic advising to undergraduate business students and other interested undergraduate students
• Support student success, retention and timely degree completion
• Advise students individually and in group/class settings through in-person, phone, Zoom, email and other technology
• Monitor student academic progress using eAdvisor, Salesforce, PeopleSoft, DARS and reporting tools
• Conduct phone outreach regarding academic options, course selection and registration
• Respond to current, prospective and transitioning student questions and concerns
• Interpret university, college and program-level academic policies and procedures
• Counsel students on degrees, extracurricular activities, study abroad, research and internships
• Collaborate with students, faculty and staff to promote academic success
• Assist students and parents in crisis and make referrals to appropriate support services
• Participate in and present academic advising and skill-development workshops
• Attend and participate in Undergraduate Program events, including orientation, welcome events, WPC 101 and convocation
• Teach a first-year student success course as needed