Account Specialist

• Support day-to-day servicing needs for a book of middle market and large market accounts
• Provide support to Account Managers and Account Executives on large and complex client accounts
• Serve as temporary backup to the Account Manager as needed
• Identify issues, recommend solutions, and help resolve client concerns
• Use EPIC to maintain detailed account information
• Review and process certificates of insurance
• Coordinate with the Real Estate Accounting team
• Calculate surplus lines taxes and fees
• Process policies, endorsements, billing transactions, and policy changes
• Manage client-specific billing and premium financing requests
• Review cancellation notices
• Participate in internal review meetings and other meetings as requested
• Interact directly with clients verbally and in writing regarding program needs, service requests, and new assignments
• Manage assigned responsibilities independently
• Lead or support special projects and client initiatives as needed

• Serve as a key point of contact for customer accounts in the Pulmonary Arterial Hypertension business
• Generate demand for company products and build relationships with healthcare providers and office staff
• Engage and support account executives who secure formulary access
• Design and execute account strategies addressing local customer needs
• Manage the overall customer experience within target accounts
• Develop account insights, conduct quarterly strategic planning, coordinate account strategy execution, and track progress
• Provide approved disease and product information and resources to patient care teams
• Share target profiles to support identification of appropriate patients
• Educate providers on appropriate product administration and patient support programs
• Coordinate with customer-facing roles to meet care team needs compliantly
• Plan and host medical education events and support company presence at congress and society events
• Build provider-provider connections and partner with headquarters roles on thought-leader events
• Cover the state of Colorado, including Denver, Colorado Springs, Grand Junction, and Fort Collins
• Travel approximately 25% depending on candidate location and business needs

Account Specialist jobs in Colorado

Account Specialist

Rare Disease Account Specialist, PAH