Adjuster

• Independently manage moderate to complex and high-value field property claims
• Conduct outside field investigations and catastrophe response
• Communicate empathetically with claimants and stakeholders throughout the claims process
• Set reserves, authorize payments, and make financial decisions within authority
• Lead investigations, assess coverage, and issue reservation of rights and coverage letters
• Investigate suspicious claims and refer matters to the Special Investigation Unit as needed
• Identify risk-transfer and subrogation opportunities to support recovery efforts
• Maintain comprehensive claim records and prepare detailed reports
• Ensure compliance with jurisdictional, regulatory, and company standards
• Coordinate with legal, underwriting, vendors, agents, and other stakeholders
• Lead cross-functional meetings and communicate complex information clearly
• Represent the company in mediations, arbitrations, and trials as needed
• Mentor junior adjusters and support training and best-practice development

Explore Senior Field Adjuster at The Hanover Insurance Group. Review requirements and application details.