Adjuster

• Independently manage moderate to complex and high-value field property claims
• Conduct outside field investigations and catastrophe response
• Lead investigations, assess coverage, issue reservation of rights and coverage letters, and escalate issues as needed
• Identify opportunities to transfer risk to appropriate entities
• Maintain comprehensive claim records and ensure jurisdictional compliance
• Identify and assign subrogation potential and support recovery efforts
• Investigate suspicious claims and refer cases to the Special Investigation Unit as needed
• Set reserves, authorize payments, and make financial decisions within authority
• Coordinate with legal, underwriting, vendors, agents, and other internal and external stakeholders
• Lead cross-functional meetings and communicate complex information clearly
• Use advanced tools and analytics to identify trends, correct inconsistencies, and improve claims efficiency
• Ensure proper data ingestion, labeling, and protection of personally identifiable information
• Prepare detailed reports summarizing findings and recommendations
• Mentor junior adjusters and support training and best-practice development
• Communicate empathetically with claimants and stakeholders throughout the claims process
• Represent the company in mediations, arbitrations, and trials as needed
• Travel on short notice and perform field inspections

Explore Senior Field Adjuster at The Hanover Insurance Group. Review requirements and application details.