Agent

• Supervise and assist with cleaning aircraft cabins, including seats, tray tables, lavatories, and galleys
• Ensure compliance with airline standards, safety procedures, and sanitation guidelines
• Assign tasks to cabin cleaning agents and monitor performance
• Conduct inspections to ensure quality standards are met before aircraft departure
• Train new team members on cleaning techniques, equipment usage, and safety procedures
• Communicate with supervisors and airline representatives about cleaning schedules and special requests
• Maintain inventory of cleaning supplies and request replenishments

Lead Cabin Services Agent – Part Time

• Serve as the initial point of contact for end users, providing Tier I support for IT services and custom-developed and corporate applications
• Provide first-line support for customer inquiries, handle call center requests, and troubleshoot issues
• Manage hardware and software support for VTC systems, desktops, printers, and peripherals
• Escalate unresolved technical issues and dispatch trouble tickets to regional IT teams
• Track and report customer responses and ticket resolutions, ensuring follow-up
• Maintain IT equipment loaner pools and ensure availability and readiness
• Support remote access, VPN, WebEx, and RSA token distribution for secure connectivity
• Handle account management, including account creation, modification, and password/PIN resets
• Communicate IT activities, planned outages, and service updates to users
• Assist with onboarding and offboarding tasks
• Utilize ITSM systems for support and configuration management
• Provide user training as needed

Agent jobs in Colorado

Lead Cabin Services Agent – Part Time

Service Desk Agent I