Analyst

• Monitor and detect daily transactions for fraudulent activity
• Monitor and review daily reports related to fraud, disputes, and Currency Transaction Reports
• Assist locations with responses to customer inquiries about questionable transactions
• Respond to disputed transactions and currency-related transactions
• Assist the Fraud and Dispute Resolution Manager with establishing and maintaining fraud training and prevention procedures
• Validate and verify information associated with wires
• Validate and verify information associated with account-level changes
• Assist law enforcement agencies when legal action is necessary or when seeking restitution
• Manage and maintain detailed logs and files related to fraudulent activity and the dispute process
• Investigate claims involving in-person and electronic transactions
• Prepare reports, memos, letters, and applicable documents

Fraud & Dispute Resolution Analyst – Attestation Specialist

• Lead the design, development, implementation, and deployment of advanced optimization and decision support systems
• Translate business requirements into quantitative modeling frameworks, defining objectives, constraints, assumptions, performance measures, and solution methodologies
• Design and architect scalable optimization solutions for enterprise production environments
• Develop mathematical models using linear programming, mixed-integer programming, network optimization, stochastic optimization, and related methodologies
• Evaluate advanced solution approaches, decomposition techniques, heuristics, and algorithmic strategies to improve computational performance and solution quality
• Lead model validation, calibration, sensitivity analysis, scenario analysis, and stress testing
• Collaborate with software engineering and data engineering teams to integrate optimization models into enterprise applications, cloud platforms, APIs, and automated decision-making workflows
• Monitor production performance and identify opportunities for model enhancement, refactoring, automation, and operational improvements
• Maintain technical documentation covering model specifications, methodologies, assumptions, architecture, and deployment procedures
• Communicate complex analytical concepts and results to technical and non-technical audiences
• Provide technical leadership and mentorship to Operations Research Analysts and other team members
• Drive adoption of advances in operations research and lead or support multiple analytical initiatives aligned with business priorities

Senior Analyst

• Maintain a campus-wide database of pertinent internal and external data
• Collect and disseminate data to educational and administrative/support services units for institutional effectiveness planning
• Assist unit coordinators with educational goals/objectives, assessment tools and criteria, and analysis of assessment results
• Assist with institutional effectiveness, long-range, and facilities planning
• Complete IPEDS and other external reports for federal, state, private funding agencies, and accrediting groups
• Complete internal reports for executive staff, President’s Cabinet, administration, and faculty
• Assist with campus-wide institutional effectiveness reviews
• Assist with accrediting and institutional self-study reports and follow-up
• Monitor trends in institutional research, planning, and accreditation
• Provide workshops and seminars to inform institutional constituents
• Compile and disseminate accurate data for institutional decision-making
• Maintain daily contact with executive staff, faculty, staff, and students via email, telephone, and person-to-person contact
• Perform other tasks and responsibilities as directed

• Evaluate, verify, and optimize the operation of new and existing building systems on-site or remotely
• Plan, document, and conduct work using company and energy management industry best practices
• Produce optimized energy and project outcomes for retro-commissioning and relevant new construction commissioning scopes
• Collaborate with construction management, facilities management, engineers, and trade partners
• Document, communicate, and develop solutions for activities and technical issues
• Execute assigned tasks and deliverables in a timely manner
• Participate in site surveys, documentation reviews, and due diligence activities
• Determine facility conditions and develop energy conservation measures
• Participate in design and submittal reviews for new construction commissioning
• Use CxAlloy to document new construction commissioning scopes
• Develop pre-functional checklists and functional performance tests in CxAlloy
• Develop technical reports and project observations
• Implement energy conservation measures independently or with project delivery partners
• Review pre-functional checklists against actual site conditions
• Troubleshoot, optimize, and modify building system programming
• Use test instrumentation to troubleshoot, verify, and optimize building system operation
• Oversee and execute functional performance tests for construction acceptance
• Provide on-site supervision of trade partners and subcontractors when required
• Ensure energy conservation measures and programming are documented and archived
• Monitor energy performance and collaborate to achieve and maintain performance targets
• Identify, communicate, track, assign, and resolve project issues
• Propose solutions and escalate impediments to the team manager and director
• Follow IS Delivery and IS Technical Services process guidelines and SOPs
• Uphold company organizational core values
• Perform other duties as assigned

HVAC Controls Analyst II

• Evaluate, verify, and optimize the operation of new and existing building systems on-site or remotely
• Plan, document, and conduct work using Company and energy management industry best practices
• Produce optimized energy and project outcomes for retro-commissioning and relevant new construction commissioning scopes
• Collaborate with construction management, facilities management, engineers, and trade partners
• Perform duties according to Company policies, procedures, and safety guidelines
• Document, communicate, and collaborate on activities, technical issues, and solution development with the project delivery team and Team Manager
• Execute assigned tasks and deliverables in a timely manner
• Participate in site surveys, documentation reviews, and due diligence activities to assess facility conditions and develop energy conservation measures
• Participate in design and submittal reviews for new construction commissioning scope
• Use CxAlloy to document new construction commissioning scopes
• Develop pre-functional checklists and functional performance tests in CxAlloy
• Develop technical reports and project observations
• Implement energy conservation measures independently or with project delivery partners
• Review pre-functional checklists against actual site conditions
• Troubleshoot, optimize, and modify building system programming
• Use test instrumentation to troubleshoot, verify, and optimize building system operation
• Oversee and execute functional performance tests for construction-scope acceptance
• Supervise trade partners and subcontractors on site when required
• Document and archive energy conservation measures and building system programming
• Monitor energy performance throughout project duration and help ensure performance targets are met
• Identify, communicate, track, assign, and resolve project issues
• Propose solutions and assist with issue resolution
• Escalate impediments to project outcomes and scope completion
• Follow IS Delivery and IS Technical Services process guidelines and SOPs
• Uphold Company organizational core values
• Perform other duties as assigned