Application Engineer

• Engage with sales for requirement analysis, delivery scoping, and early customer discussions to recommend tailored solutions
• Deliver technical presentations and demonstrations
• Analyze customer needs and translate them into SLIMS workflows
• Configure the SLIMS platform to match laboratory requirements
• Build plugins to connect instruments or display custom forms and portals
• Influence future product design based on customer needs
• Lead or support project delivery and ensure effective implementation
• Train customers
• Script laboratory in-silico tools into the integration framework
• Manage OpenLab projects and SLIMS solution delivery
• Provide remote and on-site troubleshooting
• Provide technical support for critical customer escalations
• Collaborate with R&D, product marketing, and support teams to relay customer feedback and improve offerings

Explore Lab Informatics Application Engineer at Agilent Technologies. Review requirements and application details.

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