Application Engineer

• Own data pipes carrying benefits and payroll between systems
• Learn and support the existing EDI infrastructure
• Create new EDI files and maintain and extend existing integrations
• Analyze, design, and develop enhancements to EDI application interfaces and maps
• Document file structures and integration points
• Gather requirements and implement solutions with internal teams and external trading partners
• Troubleshoot live feeds for data accuracy and timely transmission
• Run EDI testing to identify configuration discrepancies
• Build tools and scripts to automate EDI setup and maintenance
• Mentor junior engineers
• Contribute to continuous improvement in Agile ceremonies

Senior EDI Applications Engineer

• Serve as the primary point of contact for L3 application support on web-based platforms
• Own client-escalated issues through resolution
• Diagnose and troubleshoot complex application problems, including performance issues, bugs, and system errors
• Trace root causes through .NET application code and SQL Server
• Deliver fixes or work with the development team to implement them
• Conduct root cause analysis on recurring issues and implement preventive measures
• Monitor application performance and recommend optimizations
• Write standard operating procedures and troubleshooting guides
• Deploy and test updates, patches, and enhancements
• Help end users understand the applications and avoid predictable problems
• Collaborate with development and infrastructure teams on complex problems
• Communicate with stakeholders while incidents are live

Application Engineer jobs in Kenya

Senior EDI Applications Engineer

.NET Developer, L3 Application Support Engineer