Artificial Intelligence

• Operate at the crossroads of AI product strategy, (pre) sales, and customer success
• Work with Product Managers, Engineers, and go-to-market teams to define, develop, and launch conversational AI agents for high-volume customer interactions
• Serve as a strategic partner to customers, supporting AI initiative evolution, execution, and adoption
• Convert business requirements into well-designed, high-performing AI agents
• Lead delivery across multiple concurrent complex agentic projects
• Bridge technical teams and business stakeholders throughout the development lifecycle
• Shape agent behavior through conversational design, product intuition, and performance data
• Surface data-driven action items and iterations to improve customer outcomes and internal decision-making

AI Solution Strategist

• AIエージェントソリューションの課題特定、設計、実装、導入、運用を一気通貫で担当
• 情報収集・業務分析を行い、動くデモを活用してステークホルダーと仕様を策定
• 生成AIシステムの設計・実装、社内システムやSaaSとの連携を主導
• イベント、ログ、ダッシュボード、エージェント評価を設計
• 品質基準と展開計画を策定
• アーキテクチャ、API、データ、セキュリティ、権限管理、運用上の技術判断を実施
• リリース後の業務導入とアウトカム計測を行い、改善ループをリード
• 業務オーナー、ドメインエンジニア、業務チームと協働
• AIを前提にメルカリグループの業務プロセスを変革

Artificial Intelligence jobs in Japan

AI Solution Strategist

AI Transformation Engineer