Artificial Intelligence

• Audit manual workflows across accounting, purchasing, operations, customer service, marketing, catalog management, and reporting
• Identify, prioritize, build, and implement AI-powered automations
• Automate accounting workflows, beginning with credit card reconciliation
• Consolidate data from 7–8 sources into a reporting layer
• Automate invoice reconciliation between order management software and QuickBooks
• Own and improve an AI-powered customer-support ticketing agent
• Expand the support agent’s knowledge library and tune its auto-response success rate
• Clean and maintain a product catalog containing tens of thousands of SKUs
• Build tools or AI agents for product listing creation and catalog maintenance
• Connect sales history and inventory data to improve purchasing and reorder decisions
• Develop reporting on product sales velocity and inventory reorder timing
• Support non-technical team members with AI-powered solutions and enablement
• Use AI coding assistants such as Claude Code to build and ship internal tools
• Work directly with department leads to scope and prioritize automation projects
• Determine workflows, data sources, and prompts for each solution
• Own projects end to end, including audit, development, rollout, and adoption
• Work independently with minimal oversight
• Meet with every department during the first 30 days and deliver a prioritized automation roadmap to the founder

AI Workflow Specialist

• Perform linguistic project tasks including categorization, annotation, correction, transcription, evaluation, conversational interactions, voice recording, content creation, and localization
• Validate audio, video, images, sentences, or words
• Complete tasks remotely through an online platform available 24/7
• Complete required qualification tests after submitting an application
• Provide documentation or information reasonably requested to verify identity and credentials

Linguistic Projects, Dutch

• Build a diligence data room for seller-uploaded incorporation documents, financials, and reports
• Build notifications identifying when a data room is complete or stalling
• Build a target-analysis tool for summarizing practice financial and business information
• Support a target-identification tool for finding practice owners to approach
• Connect meeting transcripts to the priority tracker as tentative tasks
• Implement human approval before tasks are added to the tracker
• Build a live brand rollout tracker for eight to ten specialty brands
• Track brand names, logos, colour systems, websites, signage, patient-facing collateral, ad creative, owners, statuses, and launch blockers
• Build a brand asset engine generating channel-specific advertising and design creative at volume
• Include human approval before publishing brand assets
• Build REST API integrations with OAuth2, pagination, rate limits, retries, and idempotency
• Work with the outsourced IT provider to obtain system access without disrupting the environment
• Develop with Microsoft 365, Graph API, SharePoint, Power Automate, Entra ID, and permission scopes
• Use Git and CI pipelines with tests before deployment
• Write, review, and debug production Python or TypeScript code
• Design and query SQL databases and reconcile disagreeing data sources
• Build React or equivalent front ends
• Deploy cloud applications, preferably on Azure
• Build production LLM workflows with structured outputs, tool calling, document retrieval, and prompt versioning
• Process PDFs and spreadsheets at volume, using OCR and extracting financial data
• Apply secrets management and least-privilege service accounts
• Later support cash-flow forecasting and intercompany reconciliation after the FP&A platform launches

AI Forward-Deployed Engineer

• Conduct discovery calls to understand client needs and challenges.
• Deliver product demos that effectively showcase the value of AI solutions.
• Manage the entire sales process from initial contact to closing deals.
• Own individual closing targets and ensure deals are finalized through first payment.
• Utilize value selling techniques to emphasize product benefits and drive sales.
• Maintain call control during conversations, guiding clients towards a decision.
• Follow up relentlessly to nurture leads and close sales in a timely manner.
• Work collaboratively with the sales team to share insights and strategies.
• Prepare sales reports and forecasts to track performance and identify areas for improvement.
• Stay informed about industry trends and competitor offerings to position AI solutions effectively.

Sales Executive – AI Agents

• Own the operational health of AI-powered workflows, applications and agents
• Establish support arrangements, dependencies and operational standards
• Make new and changed services production-ready before go-live
• Build and maintain repeatable deployment and environment patterns using CI/CD, infrastructure-as-code and configuration management
• Configure cloud services, identity, secrets and connectivity securely
• Create and maintain logs, metrics, dashboards, alerts and health checks
• Use telemetry, incidents and recurring issues to improve resilience, error handling, recovery and automation
• Act as a technical responder for production incidents
• Troubleshoot issues across cloud, application, identity, integration and workflow layers
• Coordinate service restoration with internal teams and vendors
• Contribute to root-cause analysis and corrective actions
• Maintain visibility over APIs, connectors, authentication and external platform dependencies
• Produce and maintain technical documentation, runbooks, support procedures, recovery processes and operational playbooks
• Implement security, access, auditability, data-handling and AI operational controls
• Coordinate technical support and escalations with AWS, Microsoft, Salesforce, Anthropic and Mindflow
• Assess platform changes affecting reliability, security or supportability
• Feed operational learning back to the Hyperautomation Lead, AI Engineers and wider Technology teams
• Improve reusable operational patterns and reduce recurring support effort and production risk

Artificial Intelligence jobs in South Africa

AI Workflow Specialist

Linguistic Projects, Dutch

AI Forward-Deployed Engineer

Sales Executive – AI Agents

AI Operations Engineer