Associate

• Support the collection, review, and processing of adverse event data in accordance with pharmacovigilance regulations and company procedures.
• Assist in the preparation and submission of safety reports to regulatory authorities and stakeholders.
• Collaborate with cross-functional teams to ensure timely and accurate communication of safety information.
• Contribute to the development and maintenance of pharmacovigilance documentation, including standard operating procedures and safety management plans.
• Participate in training and development activities to gain a deeper understanding of pharmacovigilance practices and regulatory requirements.
• Work in a sponsor-dedicated model supported by ICON’s global expertise.

Graduate Pharmacovigilance Associate

• Provide empathetic support to customers with tracking-related inquiries via email and chat
• Track and trace customer shipments across international borders
• Resolve shipping concerns using established SOPs while exercising judgment for unique situations
• Research tracking issues and provide accurate updates
• Handle high ticket volumes while maintaining quality interactions, averaging 175 tickets per week and up to 250 tickets per week during peak season
• Collaborate with internal teams when escalation is needed for complex issues
• Meet CSAT goals and maintain quick response times
• Adapt to evolving processes in a fast-paced startup environment
• Identify recurring issues and contribute feedback to improve procedures

CX Associate

• Analyze client requirements to implement Workday Human Capital Management (HCM) solutions
• Provide training and support for Workday HCM application integration and utilization
• Collaborate with clients to optimize human resources processes and talent management strategies
• Use analytical thinking to develop insights and recommendations
• Manage and inspire team members while building meaningful client connections
• Anticipate team and client needs in complex situations
• Apply business process improvement techniques to improve operational efficiency
• Leverage digital tooling and AI-human collaboration for innovative solutions
• Conduct workforce analytics for strategic HR planning and decision-making
• Uphold professional and technical standards, firm guidelines, and independence requirements

Senior Associate, Workday HCM/Benefits

• Deliver site start-up and activation work to a high standard
• Assist in preparing and submitting regulatory documents, including clinical trial applications and ethics committee submissions
• Coordinate with internal and external stakeholders to obtain approvals and authorizations for study initiation
• Maintain accurate and up-to-date records of regulatory submissions and approvals
• Support study teams in developing protocols, informed consent forms, and investigator brochures
• Participate in study start-up meetings and provide input on regulatory requirements and timelines

Study Start Up Associate I

• Analyze client financial needs and develop tailored financial solutions to optimize performance
• Assess and improve the efficiency of financial operations within client organizations
• Design and implement solutions to streamline financial processes and enhance internal controls
• Provide guidance on financial systems implementation and process automation
• Manage financial shared services to reduce costs and improve operational effectiveness
• Utilize analytical thinking to interpret data and inform financial insights and recommendations
• Collaborate with clients to build meaningful relationships and anticipate their financial needs
• Navigate complex financial situations and adapt strategies to changing business contexts
• Uphold professional and technical standards in financial management and consulting practices
• Mentor junior team members to enhance their skills and contribute to client engagements

Senior Associate

• Lead on clinical coordination tasks requiring technical depth, with a focus on quality and continuous improvement
• Manage and coordinate clinical trial activities to ensure adherence to protocols, regulatory requirements, and project timelines
• Collaborate with cross-functional teams to address clinical trial issues, optimize processes, and ensure effective execution of studies
• Oversee site management and monitoring to ensure data integrity and compliance with study protocols
• Provide guidance and support to clinical staff and investigators, ensuring adherence to best practices and regulatory standards
• Track and report on trial progress, identify potential risks, and implement strategies to mitigate challenges

Senior Clinical Associate

• Drive and support overall project management activities for clinical trials
• Plan and execute elements of clinical trials in partnership with the Project Lead
• Ensure projects adhere to timelines and are delivered within budget
• Coordinate internal resources and third parties/vendors for efficient project execution
• Conduct ongoing analysis of project performance
• Maintain and distribute study-specific financial reports and contribute to study financial health
• Document project scope and objectives with relevant stakeholders
• Lead communication between project team members regarding project status and changes
• Document and escalate project risks and issues and drive timely resolution
• Maintain systems, project management tools, and methodologies
• Drive quality assurance activities, audit preparation, internal review, and issue resolution

Project Associate – Ideal Opportunity for CTA or Project Specialist

• Analyze client needs to implement effective Workday software solutions
• Provide comprehensive training and support for Workday application integration
• Collaborate with clients to optimize operational efficiency and achieve strategic objectives
• Break down complex business processes and develop innovative solutions
• Develop and maintain client relationships and anticipate evolving needs
• Guide clients through Workday HCM projects using technical consultation skills
• Manage systems project management tasks to ensure timely delivery of solutions
• Leverage AI-human collaboration to enhance implementation of emerging technologies
• Create and develop training materials for Workday applications
• Engage in business process modeling to streamline client operations and improve performance
• Interpret data to inform insights and recommendations
• Uphold professional and technical standards
• Travel up to 20%

Senior Associate, Workday HCM

• Lead the initiation of clinical trials
• Contribute to site start-up and activation activities
• Prepare and submit regulatory documents, including clinical trial applications and ethics committee submissions
• Coordinate with internal and external stakeholders to obtain approvals and authorizations for study initiation
• Manage records of regulatory submissions, approvals, and correspondence
• Provide guidance and support to study teams on regulatory requirements and study start-up best practices
• Participate in process improvement initiatives to streamline study start-up processes and enhance efficiency

Associate jobs in Mexico

Graduate Pharmacovigilance Associate

CX Associate

Senior Associate, Workday HCM/Benefits

Study Start Up Associate I

Senior Associate

Senior Associate

Senior Clinical Associate

Project Associate – Ideal Opportunity for CTA or Project Specialist

Senior Associate, Workday HCM

Study Start Up Associate II