Bilingual

• Enter and update lead and client information in the CRM or case management system
• Process payments over the phone while handling sensitive data securely
• Assist current clients with basic updates, scheduling, and routing needs
• Follow up with warm leads and callbacks
• Conduct initial intake calls and gather relevant case information accurately
• Perform outbound follow-up calls to leads and missed inquiries
• Guide potential clients through the consultation and hiring process
• Schedule consultations with attorneys
• Answer inbound calls from prospective and current clients during after-hours coverage
• Prepare and submit end-of-day reports detailing activity, outcomes, and pending follow-ups
• Coordinate lead handoff and provide updates to the daytime intake team

Bilingual Client Intake Coordinator

• Answer incoming patient calls and make outbound calls as needed
• Communicate professionally with patients in English and Spanish
• Schedule, reschedule, and confirm patient appointments
• Conduct new patient intake
• Collect and accurately document patient demographics, contact information, insurance information, and other required intake documentation
• Assist patients with general questions and direct inquiries appropriately
• Manage and coordinate patient referrals
• Handle patient forms and routine front desk documentation
• Follow up with patients regarding appointments, referrals, missing information, forms, and administrative needs
• Maintain accurate and organized patient information in the Athena EHR/EMR system
• Support ongoing patients with routine front desk and administrative needs
• Follow established workflows, procedures, and confidentiality standards when handling sensitive patient information
• Coordinate with the in-house team to route patient concerns and administrative needs appropriately
• Provide reliable administrative support to maintain an efficient and positive patient experience

Bilingual jobs in Argentina

Bilingual Client Intake Coordinator

Bilingual Patient Intake – Front Desk Coordinator