Billing Specialist

• Prepare trust disbursements under attorney direction
• Investigate payment discrepancies and recurring account issues
• Manage the client-facing financial relationship from engagement through final payment
• Conduct direct and professional conversations with clients who fall behind on payments
• Identify circumstances preventing payment and discuss realistic options within established policies
• Establish clear next steps while maintaining appropriate financial boundaries
• Track every expected payment until paid, rescheduled, escalated, or otherwise resolved
• Manage approximately 150 to 200 active client accounts
• Follow up on missed payments and broken payment promises
• Resolve routine billing and client account issues within established policies
• Recommend billing process improvements
• Explain invoices, payment schedules, and financial commitments to clients
• Maintain accurate invoices, payments, account balances, payment plans, and client records
• Support attorney trust account activity, including entering client trust balances
• Escalate exceptions, disputes, discrepancies, and unusual situations
• Flag trust account discrepancies for the external bookkeeper
• Identify patterns involving confusing invoices, lost payment promises, or inefficient processes

Bilingual Billing Specialist

• Answer inbound and outbound patient calls, emails, and text messages.
• Schedule, reschedule, and confirm routine and urgent appointments.
• Assist patients with telehealth appointments and virtual care coordination.
• Update and maintain accurate patient records in the EMR.
• Verify insurance eligibility, benefits, and coverage.
• Process and submit medical claims.
• Follow up on claim status and basic billing concerns.
• Assist with medical coding and review records for billing accuracy.
• Coordinate communication between patients, providers, and administrative teams.
• Provide general medical administrative and provider support.
• Maintain patient confidentiality and follow HIPAA requirements.

Patient Support – Billing Specialist

• Collaborate with internal team members to resolve payroll and accounting matters
• Research payroll issues and identify appropriate solutions
• Support payroll corrections, amendments, back filings, and related adjustments
• Track and maintain employee PTO balances and policy administration
• Assist with payroll tax withholding calculations, payments, and related compliance requirements
• Handle payroll notices and coordinate required follow-up actions
• Review payroll information for accuracy and completeness prior to processing
• Process and support US payroll activities for multiple clients
• Ensure compliance with payroll regulations across US states
• Communicate directly with clients regarding payroll matters
• Prepare and support financial reporting
• Manage benefit deductions and payroll accounts
• Support multiple client accounts while maintaining quality and accuracy standards
• Escalate issues when necessary and proactively communicate potential risks or delays
• Maintain accurate and up-to-date payroll records and client documentation
• Monitor payroll deadlines and prioritize time-sensitive deliverables
• Respond promptly to client inquiries and provide status updates as needed
• Communicate professionally with clients regarding payroll, tax, and accounting matters
• Assist with financial reporting and accounting-related activities
• Manage and monitor employee benefit deductions within payroll systems
• Support billing operations and documentation
• Process payroll notices and back filings

Billing Specialist jobs in El Salvador

Bilingual Billing Specialist

Patient Support – Billing Specialist

Payroll and Billing Specialist