Billing Specialist

• Review contractual agreements to understand billing terms, payment schedules, and invoicing requirements.
• Create and send accurate, timely invoices in compliance with accounting standards and regulations.
• Include ancillary charges outside signed contracts, such as time-and-materials work or hardware/software resales, where applicable.
• Manage billing schedules and ensure invoices are sent on time and payments are received according to contract schedules.
• Resolve billing discrepancies and customer disputes with internal teams and external stakeholders.
• Maintain accurate billing records, including invoices, payments, and changes to billing terms or schedules.
• Assist with financial reporting, including reports and analyses related to contractual billing and revenue recognition.
• Maintain accurate, real-time timesheets.
• Receive mentoring and feedback from peers and others.
• Escalate complicated issues to senior resources or appropriate teams when necessary.
• Maintain documentation, processes, and standards through change management processes.
• Maintain in-depth knowledge of offered products and services.

• Prepare and issue accurate customer invoices
• Investigate and resolve billing queries and disputes
• Reconcile billing records against payments received
• Maintain accurate billing data in Excel and internal systems
• Report on billing status to the wider finance team
• Work 09:00–17:00 UK time (11:00–19:00 SAST)
• Progress from application through recorded video interview and introduction to the UK employer

Billing Specialist jobs in South Africa

Billing Specialist

Billing Administrator