Billing Specialist

• Prepare and submit construction pay applications to general contractors and other customers according to contract requirements and billing schedules
• Review contracts, purchase orders, schedules of values, and related documentation to understand billing requirements, payment terms, retainage, and financial obligations
• Administer sales tax changes and manage customer reseller permits
• Reconcile internal sales orders and project activity with customer contracts and purchase orders
• Identify scope and order differences and coordinate with internal teams on required change orders
• Track change orders and ensure approved changes are reflected in contract values, schedules of values, billings, and accounts receivable
• Prepare, execute, and track conditional and unconditional lien releases/waivers and other payment documentation
• Monitor retainage and ensure amounts are billed and collected when requirements are satisfied
• Maintain accurate records of pay applications, lien releases, change orders, contracts, purchase orders, and supporting documentation
• Track outstanding receivables and follow up with customers regarding payment status, discrepancies, missing documentation, and payment delays
• Research and resolve billing and payment discrepancies with customers and internal departments
• Communicate with general contractors, project accountants, accounts payable departments, project managers, and internal stakeholders
• Maintain accurate aging information and provide updates on significant past-due balances or collection issues
• Help improve processes and controls for construction billing, contract reconciliation, and accounts receivable

Construction Billing Specialist

• Carry out the day-to-day billing process
• Ensure accuracy and completeness of billing data, including rates, charges, and contract terms
• Review billing data and reports to identify discrepancies and support process improvement
• Conduct regular checks to validate billing accuracy and compliance with contractual agreements
• Maintain billing systems and accurate records
• Handle routine billing inquiries from internal and external stakeholders, escalating complex matters as needed
• Communicate billing policies, procedures, and requirements to customers and internal teams
• Investigate and resolve standard billing issues, discrepancies, and disputes
• Collaborate with finance, operations, and global key account managers
• Support efforts to streamline billing processes and reduce errors
• Apply established best practices and standards for billing operations
• Prepare regular billing reports and metrics for management review