Bodily Injury Adjuster

• Investigate and confirm facts of loss for advanced automobile accidents
• Determine coverage, liability, damages, and adjust and negotiate claims within authority limits
• Handle all aspects of advanced auto claims, including coverage, liability, and damages
• Review, evaluate, and negotiate basic to moderate injury claims when handled
• Identify vehicle body parts and other potential property damage
• Identify customer needs and address them using appropriate customer service skills
• Determine subrogation or fraud potential and how to handle it
• Support the state of Florida and contribute to overall team performance

• Review assigned claims
• Contact insureds and other affected parties
• Set expectations for the remainder of the claim process
• Initiate documentation in the claim handling system
• Complete complex coverage analysis
• Identify all possible policyholder benefits
• Create additional sub-claims when needed
• Investigate claim facts to determine payment, applicable limits or exclusions, and recovery potential
• Review damages and determine applicability of state law and other claim-related factors
• Evaluate the financial value of losses
• Approve payments for appropriate parties
• Refer claims to Underwriting, Recovery Units, or Claims Special Investigation Unit when necessary
• Document and code claim files and complete claim closure activities in the claims management system
• Negotiate claim settlements
• Resolve complex bodily injury claims before litigation

• Investigate and confirm facts of loss for advanced automobile accidents
• Determine coverage, liability, damages, and adjust and negotiate claims within authority limits
• Handle all aspects of advanced auto claims, including coverage, liability, and damages, with discretion and independence
• Review, evaluate, and negotiate basic to moderate injury claims when applicable
• Identify vehicle body parts and potential property damage
• Identify customer needs and address them using appropriate customer service skills
• Determine subrogation or fraud potential and appropriate handling
• Apply increased experience at the Adjuster II level or through specialty rotations such as Coverage, Investigation Specialist, Total Loss, Initial Handler, or Extended Handler
• Manage complex claims for Georgia and/or Florida and contribute to strong claim outcomes and team performance