Business Operations

• Analyze, design, optimize, support, and continuously improve end-to-end corporate processes
• Lead requirements-gathering activities
• Perform AS-IS mapping and TO-BE design
• Identify opportunities for improvement and automation
• Define business rules, SLAs, and operational journeys
• Support the implementation and evolution of workflows
• Collaborate directly with business, technology, architecture, operations, and vendor teams
• Work in a complex corporate environment with critical processes, high transaction volumes, and multiple integrations

Business Process Management

• Map business requirements based on ServiceNow platform best practices.
• Lead process and best-practice workshops within ServiceNow.
• Develop user stories and plan sprints using the Scrum methodology.
• Monitor the development, integrated testing, and functional testing of customer solutions on the ServiceNow platform.
• Work on projects for leading companies in their respective industries.

Business Process Consultant – ServiceNow

• Identify automation opportunities and use AI tools, especially Claude, to build scalable work interfaces and workflows
• Support management in setting goals, building business models, and developing initiatives to accelerate internal processes
• Improve hunting team management by providing visibility into performance, priorities, and operational bottlenecks through dashboards and funnel organization
• Develop automated solutions for generating and qualifying real estate partner leads and standardize operational learnings

Business Operations Analyst

• Support the company's day-to-day administrative operations
• Gain practical exposure to People Operations, Finance, and Corporate Administration
• Support administrative and operational activities under the supervision of a designated manager
• Develop practical skills in organization, reporting, business processes, documentation, and cross-functional collaboration
• Support People Operations and HR Administration
• Support Finance Administration
• Support Corporate & Legal Administration
• Perform activities for educational and developmental purposes under supervision
• Avoid independent authority to make employment decisions, approve financial transactions, provide legal advice, or act autonomously in regulated or managerial matters

Business Operations jobs in Brazil

Business Process Management

Business Process Consultant – ServiceNow

Business Operations Analyst

Business Operations Intern