Business Operations

• Own the business systems intake process and prioritize requests from Sales Ops, Finance, Channel, Product, and Marketing
• Lead agile delivery, including sprint planning, backlog grooming, and UAT
• Translate operational asks into user stories with clear, testable acceptance criteria
• Partner with the Business Systems Software Engineer to establish infrastructure and DevOps practices, including environments, deployment pipelines, testing, and rollback
• Own data quality across core systems through audits, cleanup, and ongoing checks
• Build and maintain context libraries for engineering work
• Collaborate with Salesforce and NetSuite/Celigo administrators to route requests and diagnose data-integrity issues
• Translate business needs into precise specifications and sanity-check architecture and data-flow decisions
• Balance rapid MVP delivery with the long-term systems roadmap
• Modernize quoting, dynamic pricing, and subscription management systems, including the Pulse subscription model

Business Systems Manager

• Work directly with the General Counsel and potentially support the CEO and COO
• Intake, organize, assist with, and track client agreements
• Route documents for e-signature
• Maintain the contract database and track renewal and obligation dates
• Help run the client invoicing cycle
• Prepare and reconcile invoices against signed contract terms
• Keep the CRM accurate and flag discrepancies
• Maintain compliance and entity calendars
• Assemble documentation and keep records clean and audit-ready
• Own recurring processes and keep projects moving
• Provide scheduling, inbox, and document support
• Plan company events and improve the team's day-to-day experience
• Manage the office experience and facilitate employee travel arrangements
• Use AI tools for drafting, data entry, and research while verifying accuracy
• Document and improve processes for reliable execution

Business Operations jobs in Connecticut

Business Systems Manager

Legal & Business Operations Associate