Business Operations

• Help define and evolve the future-state Lead to Cash process
• Design scalable, standardised processes supporting Haleon's global operating model
• Partner with Commercial, Supply Chain, Finance and Digital teams to align business requirements and process design
• Lead workshops and governance discussions to drive decisions and build alignment
• Identify process improvement opportunities that enhance customer experience, efficiency and business performance
• Support implementation, change adoption and business readiness activities
• Monitor process performance and drive continuous improvement after go-live

Business Process Expert, Lead to Cash

• Run the PMO, including delivery audits, adherence to delivery standards, risk reviews, and EVM discipline across the portfolio
• Own scheduling and bench management, including daily allocation visibility, capacity planning, and bench reduction
• Own Productive as the system of record: project setup, budgets, rate cards, time-tracking hygiene, and reporting structures
• Maintain and enforce SOPs across departments; flag breakdowns and propose updates
• Run margin and forecast reporting, identify revenue leakage, and escalate with evidence
• Build and maintain operational dashboards for delivery leads, finance, and the board
• Coordinate cross-functional operational workflows across sales, finance, legal, talent, and marketing
• Maintain integrations and workflow automation between Productive, Salesforce, and HubSpot

Business Operations jobs in Poland

Business Process Expert, Lead to Cash

Senior Business Operations Specialist