Care Coordinator

• Develops, assesses, and coordinates holistic care management activities for long-term care members
• Develops or assists with personalized service care plans and educates members and caregivers on available services and benefits
• Evaluates member needs and available resources and recommends or facilitates appropriate care plans
• Identifies providers, specialists, and community resources for long-term care
• Coordinates members, caregivers, and care provider teams to ensure services are accessible
• Provides resource support for employment, housing, participant direction, independent living, justice, and foster care needs
• Monitors care plans, member status, and outcomes and recommends updates based on member needs
• Interacts with long-term care providers and partners
• Collects, documents, and maintains member information and care management activities for regulatory compliance
• May conduct on-site visits to assess member needs and collaborate with providers or resources
• Educates members and caregivers on procedures, provider instructions, service options, referrals, and healthcare benefits
• Provides leadership feedback on opportunities to improve quality of care and cost-effective service delivery
• Performs other assigned duties

LTSS Service Care Coordinator

• Develop, assess, and coordinate holistic care management activities for quality, cost-effective healthcare outcomes
• Develop or assist with personalized service care plans for long-term care members
• Educate members and families/caregivers on available services and benefits
• Evaluate member needs and available resources and recommend or facilitate plans for the best outcome
• Develop ongoing long-term care plans and identify providers, specialists, and community resources
• Coordinate between members/families/caregivers and care provider teams to ensure services are accessible
• Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
• Monitor care plans, member status, and outcomes and recommend updates based on member needs
• Interact with long-term care healthcare providers and partners
• Collect, document, and maintain member information and care management activities for regulatory compliance
• Perform on-site visits as needed to assess member needs and collaborate with providers or resources
• Provide or facilitate education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
• Provide leadership feedback on opportunities to improve quality of care and cost-effective service delivery
• Perform other duties as assigned
• Comply with all policies and standards