Caseworker

• Assist reimbursement processes to enable timely, accurate, and consistent handling of coverage-related requests across customer operations and patient support workflows
• Coordinate benefits-related documentation, case updates, follow-up activities, and reimbursement support communications
• Resolve routine reimbursement issues, documentation gaps, and workflow exceptions
• Maintain accurate case records, reimbursement documentation, and system updates
• Monitor reimbursement trends, recurring issues, and escalation indicators
• Work with internal and external stakeholders to align communications, clarify reimbursement requirements, and support case resolution
• Contribute to process improvements, workflow updates, and operational readiness efforts

Explore Caseworker, Patient Support and Services at Cencora. Review requirements and application details.

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