Chief of Staff

• Lead governance and strategic planning for the Digital portfolio
• Own portfolio management practices, including intake, prioritization, investment planning, governance, performance visibility, and executive decision support
• Provide leadership with integrated visibility into portfolio health, investment priorities, delivery progress, risks, dependencies, resources, and performance
• Guide portfolio-level trade-offs and recommendations across competing priorities
• Oversee governance and delivery coordination for high-priority Digital initiatives
• Establish accountability, decision paths, escalation mechanisms, and executive visibility
• Identify and help resolve strategic delivery risks, cross-functional dependencies, resource constraints, and organizational issues
• Strengthen project and portfolio management practices to improve delivery predictability, accountability, and organizational delivery maturity
• Establish performance management and executive reporting practices
• Partner with Finance and Digital leadership on investment and budget planning
• Lead Digital business operations and organizational planning, including resource and capacity planning and leadership planning cycles
• Translate portfolio, delivery, financial, and performance information into executive insights and recommendations
• Serve as the Chief Digital Officer’s operational partner
• Lead executive operating rhythms, governance forums, leadership reviews, and management practices
• Support strategic planning and executive communications through narratives, recommendations, presentations, and decision materials
• Coordinate cross-functional decision-making and executive forums
• Advise Digital leadership on organizational priorities, execution challenges, operating-model evolution, and capability development
• Build partnerships across Digital, Data, IT, Finance, and business leadership
• Drive continuous improvement across governance, portfolio management, business operations, and performance management
• Lead, coach, and develop portfolio, project management, and performance management professionals
• Build team and organizational capability through coaching, feedback, professional development, succession planning, and scalable management practices
• Foster an inclusive, collaborative, high-performing culture

Director, Digital Portfolio Management – Chief of Staff

• Drive the President's top priorities from idea to result
• Run an operating rhythm built around two-week cycles and immediate priorities
• Represent the President in appropriate internal and external settings
• Carry forward directives and initiatives with discretion and authority
• Prepare and follow up for board, customer, partner, and internal leadership meetings
• Track action items to completion with critical partners and customers
• Act as a sounding board for the President and anticipate needs
• Unlock decisions and provide informed pushback
• Interpret business metrics and provide evidence-based decision support
• Accompany the President on major trips and high-priority meetings
• Capture decisions, drive alignment, and track next steps to closure
• Build trusted relationships across the organization and surface risks and opportunities
• Create feedback loops supporting decision-making and healthy culture
• Partner with communications, investor relations, and PR on the President's messaging
• Own agendas and materials for leadership and segment meetings
• Help identify, hire, and onboard additional talent for the President's office

Chief of Staff to the President – Legal Professionals

• Serve as a trusted partner to senior leadership and help advance critical priorities
• Proactively manage complex calendars and resolve scheduling conflicts
• Coordinate virtual and in-person meetings, including agendas, materials, logistics, technology, and follow-up
• Plan leadership meetings, operating reviews, off-sites, and key events
• Develop executive-ready presentations using PowerPoint and Google Slides
• Draft, edit, and format communications, reports, meeting materials, and executive documents
• Track decisions, action items, deadlines, and follow-ups
• Arrange travel, prepare itineraries, and manage expense reports
• Prepare leaders for meetings by gathering context, organizing materials, and anticipating needs
• Coordinate information and support cross-functional initiatives
• Identify gaps and inefficiencies and create practical solutions
• Use productivity and AI-enabled tools to improve workflows and efficiency
• Support special projects independently and collaboratively
• Handle confidential and sensitive information with judgment and discretion