Claims Specialist

• Investigate basic and occasionally moderately complex auto insurance claims
• Handle non-represented claims
• Evaluate coverage, determine liability, and assess damages
• Negotiate and settle claims according to established guidelines and best practices
• Work directly with claimants, insureds, and other involved parties
• Ensure timely, accurate, and customer-focused claim resolution
• Ensure compliance with regulatory requirements and company standards throughout the claim lifecycle
• Investigate minor to moderately complex auto accidents
• Prepare clear, concise claim summaries
• Conduct recorded statements with claimants, insureds, and witnesses
• Maintain detailed claim files, notes, summaries, and decision rationale
• Collaborate with internal teams to support efficient claim handling

Inside Auto Claims Adjuster

• Investigate and assemble facts
• Determine policy coverage
• Evaluate the amount of loss
• Analyze legal liability
• Handle multi-line property and casualty claims in an assigned territory, emphasizing property claims
• Study insurance policies, endorsements, and forms to become familiar with insurance coverage
• Work toward claim resolution
• Attend arbitrations, mediations, depositions, or trials as necessary
• Ensure claims payments are issued accurately and timely
• Conduct investigations by phone, mail, and on-site
• Provide service to agents, insureds, and others throughout the claims lifecycle

Claims Specialist jobs in Tennessee

Inside Auto Claims Adjuster

Field Claims Representative