Client Coordinator

• Schedule technicians (approximately 8 to 10) for assignments based on their qualifications, areas of expertise, and expected service times
• Initiate and monitor internal subcontractor interventions in coordination with the various departments
• Manage client relations by phone, negotiating and explaining service timelines
• Take client constraints into account and update the information in the database
• Ensure effective communication between the various departments and clients
• Process client files and comply with internal procedures
• Manage the financial aspects of projects using billing tools

Explore Client Relations and Scheduling Coordinator at Bureau Veritas Group. Review requirements and application details.

Client Relations and Scheduling Coordinator

• Schedule approximately 8 to 10 technicians for assignments based on their qualifications, specialties, and expected service times
• Initiate and monitor assignments for internal subcontractors in coordination with the relevant departments
• Manage client relations by telephone, negotiating and explaining service timeframes
• Take client constraints into account and update this information in the database
• Ensure effective communication between the various departments and clients
• Coordinate scheduling and manage client files
• Contribute to service reliability and compliance, as well as client satisfaction