Clinical Operations

• Lead Study & Site Operations strategy to achieve clinical trial delivery, quality, and business objectives
• Drive innovative approaches to trial planning, execution, and patient engagement across the cluster
• Oversee allocation, start-up, recruitment, and delivery of Phase I to IV clinical studies
• Ensure delivery against enrolment, timeline, budget, and quality commitments across assigned trials
• Champion compliance with global regulations, ethical standards, and Novartis operating procedures
• Build, develop, and retain high-performing leaders while driving succession and talent strategies
• Manage cluster resources, budgets, and productivity initiatives to maximise operational performance

Clinical Operations Executive Director, EMEA Cluster

• Lead delivery objectives for key accounts and interact with clients at a senior level
• Support the Program Director and Program Associate to ensure successful program delivery
• Develop and maintain client relationships and deliver structured program management
• Lead client meetings for new program scope and setup
• Map program timelines and develop detailed project plans for program launch
• Maintain regular client dialogue throughout program delivery
• Collaborate with internal cross-functional teams to deliver programs within scope
• Deliver program-specific KPIs, budgetary targets, and account relationship objectives
• Identify scope enhancements and new business opportunities through client engagement
• Contribute to divisional revenue and profit targets
• Deliver account plans for existing and future service offerings
• Follow and create operational procedures for pharmacovigilance workflows, order processing, logistics, regulatory scoping, and client setup documents
• Manage program updates and implement them through defined change control processes
• Ensure relevant teams are trained on program updates
• Create project plans, host client calls, maintain minutes, resolve challenges, and maintain two-way client communication
• Achieve account-specific budgets in line with forecasts and explain variances
• Work with Program Associates to create reports on activity, performance, outcomes, and contracted KPIs
• Analyze client satisfaction outcomes and identify solutions
• Deliver Program Management solutions supporting new and existing business growth

Clinical Operations jobs in United Kingdom

Clinical Operations Executive Director, EMEA Cluster

Program Manager – Clinical Trials