Clinical Supervisor

• Manage daily operations of the training team, including staffing development, oversight of principal and credentialed trainers, and deadline communication
• Build and coordinate training and super user programs with the Training Manager
• Develop, maintain, and standardize manuals, education updates, tip sheets, and other educational materials
• Coordinate program scheduling and develop the overall training schedule
• Coordinate the transition from solution definition to training delivery
• Communicate training issues and requirements to organizational leadership
• Align training programs with the build and testing of ongoing Epic projects in coordination with application and technical teams
• Provide system analysis and technical design for the Learning Management Software system
• Recruit, develop, mentor, and conduct performance improvement meetings with principal trainers
• Participate in Health IT projects from planning and workflow design through training
• Serve as a subject matter expert for training quality and consistency
• Train and credential additional classroom trainers
• Troubleshoot and resolve application issues with information technology teams and application owners
• Maintain policy and procedure documentation and deliver ongoing training
• Participate in clinic rounds, innovation sprints, and one-on-one end-user sessions
• Build electronic health record documentation tools and specialty-specific clinical content
• Provide technical expertise for system upgrades by building, designing, testing, and documenting new functionality
• Commit to ticket service agreements and help keep ticket volume controlled

Supervisor, Clinical IS Principal Trainer – Epic

• Manage internal casework and evaluate nursing talent development
• Perform “Start of Care Assessments” and “Re-evaluations” to transition patients from facilities to home care
• Review physicians’ orders and update care plans and documentation as needed
• Assist in interviewing, selecting, training, and validating new clinical staff
• Enhance the clinical expertise of field staff to ensure safe, high-quality nursing care
• Collaborate with the operations and business development team
• Ensure compliance with State, Federal, Local, and Aveanna policies and procedures
• Manage a caseload of medically fragile patients
• Assist with hospital discharges and coordinate start-of-care processes
• Mentor and guide field staff in patient homes

RN Clinical Supervisor

• Provide board-approved clinical supervision to assigned LPC Associates, including supervision agreements, session records, reports, evaluations, and remediation documentation
• Provide clinical supervision or consultation to assigned clinicians within the scope of the supervisor's license, competence, agency authority, and professional rules
• Support case conceptualization, diagnostic formulation, treatment planning, ethical decision-making, and complex cases
• Provide weekly supervision to practicum students and interns and coordinate learning objectives, observation, feedback, and evaluations
• Provide permitted agency-based supervision to LMSWs and coordinate with an LCSW-S when LCSW licensure supervision is needed
• Review, approve, and co-sign psychotherapy progress notes, assessments, treatment plans, and other assigned clinical records
• Evaluate clinical accuracy, treatment goals, medical necessity, risk documentation, and completeness; provide feedback and monitor corrections
• Conduct risk-based chart audits and peer reviews and implement training or remediation for recurring deficiencies
• Consult on elevated-risk cases, safety planning, crisis response, abuse or neglect concerns, ethical conflicts, and level-of-care referrals
• Address clinical complaints, boundary concerns, and impairment or competence issues; escalate concerns and support corrective action
• Promote informed consent, client rights, confidentiality, culturally responsive practice, and telehealth safeguards
• Participate in incident reviews and clinical quality-improvement activities
• Assist with interviewing and selecting therapists, assessors, practicum students, and interns
• Orient new clinicians to workflows, assessment standards, treatment planning, documentation, electronic health records, crisis procedures, and professional expectations
• Provide ongoing clinical training, coaching, and professional development; establish goals, assess competence, and document progress or remediation
• Support practicum and internship programming through learning plans, faculty coordination, evaluations, and appropriate assignments
• Participate on the agency leadership team and contribute to service planning, clinical policy, staffing recommendations, and quality initiatives
• Collaborate with operations, quality/compliance, billing, care coordination, and Human Resources
• Monitor workload, service access, and documentation trends; recommend adjustments when capacity is exceeded
• Maintain a small psychotherapy caseload and provide assessment, treatment planning, psychotherapy, and care coordination
• Complete personal clinical documentation within agency timelines
• Provide clinical direction, evaluate assigned work, request corrections, develop remediation plans, recommend assignment changes, and participate in performance evaluations and personnel recommendations