Coach

• Deliver, coordinate, and support clinical and operational training programs within the assigned market
• Facilitate new-hire onboarding, clinical skills training, workflow education, and classroom, virtual, and hands-on training
• Reinforce standardized workflows, policies, procedures, and best practices
• Coach learners, provide feedback, assess performance, validate competencies, identify skill gaps, and recommend remediation
• Monitor learner attendance, progress, completion, readiness, and concerns
• Maintain training records, assessments, certifications, reports, and documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Support training schedules, logistics, initiatives, pilot programs, and process-improvement efforts
• Partner with Training Coaches and Training and Operations Leadership to promote consistency and workforce readiness
• Provide clinical support and cover Medical Assistant shifts based on business needs
• Support providers, radiologic technologists, and patients through patient care management, organization, and communication
• Perform Medical Assistant duties including registration, insurance verification, co-pay processing, appointment scheduling, referrals, patient interviews, vital signs, point-of-care testing, records maintenance, supply inventory, phone support, follow-up calls, opening and closing duties, and equipment quality-control procedures

Training Coach II

• Facilitate new hire onboarding, clinical skills training, and workflow education
• Deliver classroom, virtual, and hands-on training; serve as a backup facilitator as needed
• Reinforce standardized workflows, policies, procedures, and best practices
• Provide coaching and feedback to support learner development and readiness
• Monitor learner attendance, training progress, and completion
• Communicate learner status, readiness, and concerns to Training and Operations Leadership
• Identify and escalate attendance, performance, or engagement issues
• Maintain training records, assessments, certifications, reports, and documentation
• Participate in Training Coach candidate interviews and provide job-related feedback
• Observe and assess learner performance; validate competencies and identify skill gaps
• Recommend additional training, remediation, or “Back to Basics” interventions
• Support training operations, schedules, logistics, initiatives, pilots, and process improvements
• Partner with Training Coaches and Training and Operations Leadership
• Provide clinical support based on business needs and maintain clinical competencies and compliance
• Cover Medical Assistant duties, including patient registration, insurance verification, appointment scheduling, referrals, patient questions, vital signs, point-of-care testing, room and supply maintenance, medical records, phone calls, follow-up calls, opening and closing duties, and equipment quality-control procedures

• Build relationships with up to 10–15 young people
• Engage youth through meaningful conversation, creative approaches, goal-setting, support, and encouragement
• Build relationships and collaborate with key adults in each young person’s life, including agency staff, foster parents, school/program staff, and other significant adults
• Help young people explore interests and connect with aligned opportunities
• Work one-on-one with young people to develop individualized academic and career development goals based on their interests and strengths
• Support measurable steps toward academic and career goals
• Connect young people to quality schools, programs, resources, opportunities, and peer-group supports
• Help young people persist in academic and career settings, navigate challenges, celebrate successes, and prepare for next steps
• Track weekly contacts, goals, completed steps, and other key data using an online platform
• Learn and use the Care4 database
• Participate in weekly staff meetings
• Work primarily in the community across Manhattan, the Bronx, and NYC

Coach jobs in New York

Training Coach II

Training Coach II

Youth Coach