Collector

• Follow up on outstanding claims and appeals
• Work escalation views
• Review Vendor Clarification logs
• Provide employee and vendor training
• Act as a knowledge resource for team members
• Work Claim Ack Rejections, Claim Edits and Charge Corrections
• Call patients for payment or payment arrangements
• Print and re-file claims as needed
• Work correspondence daily
• Maintain continuing education and industry career development training
• Exceed productivity standards
• Answer incoming calls from patients, insurance companies and physician offices
• Research and audit patient accounts for further payment or adjustments
• Work KAM reports as assigned
• Become proficient in the accounts receivable collector queue within 30–60 days of employment
• Work 40–50 accounts daily with at least 90% accuracy
• Calculate billing units and reimbursement amounts
• Maintain confidentiality and comply with company policies and procedures
• Complete mandatory training and report suspected compliance violations
• Support company values of excellence, collaboration, ethical responsibility and engagement

Explore Collector at AMSURG. Review requirements and application details.