Consultant

• Deliver friendly, efficient, customer-focused support throughout the handover process
• Connect virtually with Advisor Home Loan customers and guide them through required handover actions
• Prepare for and lead conversations to understand customers’ needs and goals
• Help customers navigate digital banking tools and services
• Support account opening, customer detail updates, and identification of relevant products and services
• Meet AML, risk, and compliance obligations
• Contribute to team learning, collaboration, continuous improvement, and excellence

Banking Consultant

• Support Business Banking customers with their day-to-day needs
• Manage a wide range of customer requests in a phone-based role
• Action requests within agreed timeframes and service levels
• Work closely with internal Westpac teams to connect customers with appropriate support and solutions
• Deliver outstanding customer service

Consultant jobs in New Zealand

Banking Consultant

Business Consultant