Contracts Specialist

• Support the Contracts and Payer Relations Manager with the contracting process
• Log and track contracts, amendments, and agreements to ensure timely and accurate review and approvals
• Maintain accurate contract records, files, and supporting documentation
• Monitor provider update emails and the contracts mailbox for requests and required actions
• Maintain internal location and service databases and update changes
• Ensure accurate directory information internally and with payers
• Support contract-related rate and system setup in the electronic health record with the revenue cycle team
• Perform quality assurance for rate, site, and service configuration in electronic health record and payer systems
• Complete and submit site addition/change forms to payers
• Maintain site identifiers and program credentials, including updates in the EHR
• Resolve contract-related denials or billing issues with the Contracts and Payer Relations Manager, payers, and Claims department
• Update NC Tracks, NPPES, Alpha CMS, Provider Direct, payer, and internal systems to reflect agency changes and terminations
• Assist with EHR and internal system assessments and develop strategies to improve system efficiency

Contracts and Payer Relations Specialist

• Negotiate, draft, review, and finalize Clinical Trial Agreements (CTAs) and other site-related contracts for clinical research studies
• Lead contract negotiations with investigative sites, hospitals, academic institutions, site networks, and healthcare systems
• Review legal and commercial terms, including confidentiality, indemnification, insurance, intellectual property, publication rights, and payment provisions
• Negotiate site budgets and payment schedules with study teams and site representatives
• Identify contractual risks and propose solutions aligned with company and sponsor requirements
• Manage contract amendments resulting from protocol changes, study extensions, enrollment adjustments, or budget updates
• Serve as the primary point of contact for site contract communications with sponsors, sites, legal counsel, and internal stakeholders
• Mentor, lead, and motivate more junior staff
• Provide quality feedback and guidance to peers
• Contribute to training and Quality assurance plans within SSU and update SOPs/WI

Contracts Specialist jobs in North Carolina

Contracts and Payer Relations Specialist

Site Contracts Specialist – Senior