Controller

• Manage the credit and collection functions at the Auckland CDB office.
• Proactively chase outstanding debts and control the level of credit exposure to customers to prevent potential bad debt.
• Maintain accurate and up-to-date customer account information, including payment terms, credit limits, billing details, contacts and account status.
• Investigate and resolve customer billing, payment and account queries in collaboration with Finance, Operations, Sales and Customer Support teams.
• Build and maintain positive customer relationships while ensuring payments are received within agreed terms.
• Report into the Accounts Receivable Lead.

Credit Controller

• Assess and monitor credit risk across Zespri's global customer portfolio
• Review customer forecasts, ordering patterns and financial position to establish appropriate credit limits
• Monitor customer credit exposure and ensure compliance with credit policies
• Analyse credit reports and other information to evaluate customer financial health
• Work closely with Sales and Finance teams to balance commercial opportunities with risk management
• Build relationships with external credit agencies and insurers to support decision-making
• Prepare reports and insights for stakeholders and senior management
• Support wider Accounts Receivable activities and continuous improvement initiatives as required