Customer Advisor

• Respond to and resolve customer requests via telephone, email, and web chat in German
• Evaluate inquiries and provide prompt first-contact solutions and technical support
• Document client interactions, ticket statuses, and summary notes in the central CRM
• Collaborate with internal technical teams and tier-2 support on escalated cases
• Offer relevant product options and updates that add value to users
• Continuously learn internal policies, product rollouts, and support platforms
• Complete comprehensive onboarding covering support systems, products, procedures, and user simulations

Explore German-Speaking Customer Advisor at Eco Plus Solutions AB. Review requirements and application details.

Customer Advisor jobs in Romania

German-Speaking Customer Advisor

German Speaking Customer Advisor