Customer Support

• Support and advise customers via phone, email, and chat
• Provide detailed information about products and services
• Process inquiries and cases to ensure clear and successful resolution
• Accurately document customer interactions and transactions in the system
• Ensure high customer satisfaction through excellent, premium service
• Work as a certified Coffee Specialist supporting a premium Nestlé Group client in the food and beverage industry
• Work scheduled shifts Monday–Saturday between 08:00 and 19:00

Italian Speaking Customer Support

• Support and advise customers via phone, email, and chat
• Provide detailed information about products and services
• Process inquiries and cases to ensure clear and successful resolution
• Accurately document customer interactions and transactions in the system
• Ensure high customer satisfaction through excellent, premium service
• Act as the primary point of contact for a premium Swiss client within the Nestlé Group
• Serve as a certified Coffee Specialist in the food and beverage industry

Customer Support, Italian Speaking

• Support and advise customers via phone, email, and chat
• Provide detailed information about products and services
• Process inquiries and cases to ensure clear and successful resolution
• Accurately document customer interactions and transactions in the system
• Ensure high customer satisfaction through excellent and premium service
• Work as a certified Coffee Specialist supporting a premium Nestlé Group client in the food and beverage industry
• Work scheduled shifts Monday–Saturday between 08:00 and 19:00
• Complete a 4-week onboarding program at the Sarajevo office

Customer Support jobs in Bosnia and Herzegovina

Italian Speaking Customer Support

Customer Support, Italian Speaking

French Speaking Customer Support